Auditing Information

Audit Process

1)    Application by Applicant Organization (Request for quotation) 

The applicant organization should submit a request for quotation for auditing service. Information to be provided by applicant organization:

The desired scope of the audit;
Relevant details of the applicant organization, including its name and the address(es) of its site(s), its processes and operations, human and technical resources (total manpower), functions, relationships and any relevant legal obligations;
Identification of outsourced processes used by the organization that will affect conformity to requirements;
The standards or other requirements for which the applicant organization is seeking auditing services;


2)    Application Review 

Upon receiving the application from the applicant organization, Learners Hub will conduct a review of the application and supplementary information for auditing to ensure that

Any known differences in understanding between Learners Hub and the applicant organization is resolved;
Learners Hub has the competence and ability to perform the audit activities
The site(s) of the applicant organization’s operations, time required to complete audits and any other points influencing the auditing activities are taken into account (language, safety conditions, threats to impartiality, etc.).
After reviewing the application, Learners Hub will inform the applicant organization’s authorized representative formally through email, whether the application has been accepted or declined. Where the application is declined, the reasons for declining the application shall be documented and made clear to the client. 
If the application is accepted, Learners Hub will determine the number of auditors for the audit, the competences needed to be included in the audit team and the audit duration (based on Annex 2 to Appendix 1 of CT 17).

3)    Determining Audit Time

The minimum time for conducting an audit will be determined in compliance to the requirements stipulated in below table as per Annex 2 to Appendix 1 of CT 17.

 

4)    Audit Plan

  • An audit plan is established by Designated Auditors for each audit to provide the basis for agreement regarding the conduct and scheduling of the audit activities.
  • The audit plan will be communicated, and the dates of the audit agreed upon, in advance, with the client.

 

5)    On-site Audit

The audit team will conduct the on-site audit using the audit checklist provided. The on-site audit will include:

  • Opening meeting
  • Familiarization tour of the workplace
  • Obtaining and verifying information through

                - Interviews;

                - Observation of processes and activities (Physical inspection);

                - Review of documentation and records.

 

6)    Audit Report and Testimony

A written report and testimony will be provided to the client for each audit conducted.

 

7)    Request for additional information & Complaint/Feedback

  • Request for addition information may be directed to enquiry@learnershub.com
  • Complaint or feedback may be directed to enquiry@ learnershub.com
  • An acknowledgement of receipt of the request, complaint or feedback will be sent to the sender.
  • Additional information requested may be approval at the discretion of.
  • For complaint received, Learners Hub will evaluate the complaint and take necessary action(s) to address the complaint. Learners Hub will feedback to the complainant on the action(s) taken.

 

8) Impartiality

Learners Hub understands the importance of and is committed to impartiality in providing the Services an shall not allow commercial, financial and other pressures to compromise impartiality. Learners Hub manages any conflict of interest to ensure objectivity of its audit. View our full policy here.


9) Types of Auditing Schemes 
Construction Safety Audit Scoring System (ConSASS)
Safety Management System (CP79: 1999) 


General Terms and Conditions
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Address:
605A Macpherson Road,
#05-04, Citimac Industrial Complex
Singapore 368240
Office:
+65 68421006
Email:
enquiry@learnershub.com
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