WSQ ISO 29993 Service Requirements Management System Internal Auditor Training
Skills Code: HCE-CEX-6032-1.1
TSC Title: Service Quality Management-6
$800.00
2026 WEEKDAY Class (9AM to 5PM)
13 & 14 May 2026 (Wed & Thu) 9AM to 5PM
9 & 10 Jun 2026 (Tue & Wed) 9AM to 5PM
14 & 15 Jul 2026 Tue & Wed) 9AM to 5PM
13 & 14 Aug 2026 (Thu & Fri) 9AM to 5PM
76 Playfair Road, LHK2 Building Lobby 1, #04-01 Singapore 367996
Nearest MRT: Tai Seng (CCL))
COURSE TIMING AND DURATION
14 hours total (2 days - 9AM to 5PM)
- 13 hours (training hours)
- 1 hours (written assessment)
- Lecture
- Group discussions
1: 20
LANGUAGE
English
MODE OF ASSESSMENT
| S/No. | Method |
| 1. |
Written Questioning |
| 2. |
Case Study |
CERTIFICATION OBTAINED AND CONFERRED BY
Statement of Attainment (SOA) from SkillsFuture Singapore (SSG)
E-CERTIFICATE ISSUANCE
Click here for detailed instructions on how to retrieve the e-cert.
https://learnershub.com/resources/how-to-download-e-certificate
*Issued to participants with 75% course attendance and is competent in all assessments.
STEP 2: The information provided will be used to enrol participants in SkillsFuture Singapore’s Training Portal Gateway (TPGateway). For Singapore Citizens (SC) or Permanent Residents (PR), eligible subsidies will be automatically applied via TPGateway, in accordance with SSG terms and conditions.
Please note: Your company’s SME or Non-SME status is determined by the government based on data they have collected about your organization.
STEP 3: After the successful enrolment in TPGateway, an e-invoice will be emailed to Employer/Individual with the course fee payable after any applicable subsidy.
The course fee is to be paid before class starts upon receipt of Learners Hub's invoice. Payment is to be made via PayNow/bank transfer/Giro or cheque.
IMPORTANT NOTE: For company-sponsored participants, payment for the course must be made via company GIRO / Bank transfer / cheque.
STEP 4: Participant attends class
Participants must achieve at least 75% attendance and pass the assessments to qualify for a Statement of Attainment (SOA) conferred by SkillsFuture Singapore (SSG).
Course Changes and Cancellation Policy
Learners Hub reserves all rights to vary, reschedule, or cancel the course or change venue at its discretion. Participants will be notified in advance of any such changes.
Full Course Fees:
$800.00 nett
- *Please ensure correct information has been input into the registration form. These details will be sent directly to Skillsfuture Singapore for subsidy calculation*
- For Singapore Citizen (SC) or Permanent Resident (PR), subsidy available will be calculated automatically in Skillsfuture Singapore "SSG" Training Portal Gateway "TPGateway" upon enrolment, subject to SSG terms and conditions.
- The company status (SME or Non-SME) is automatically determined by the government based on their data collected on your company.
*Company's SME status is determined by SSG. The amount
of subsidy is System-Generated in TPGateway*
| SME Company Sponsored* |
Course Fees Payable |
| Singaporean/PR SME employee above 21 years old | $240.00 |
*Company's non-SME status is determined by SSG. The amount
of subsidy is System-Generated in TPGateway*
| Non-SME Company Sponsored | Course Fees Payable |
| Singaporeans / PRs above 21 years old |
$400.00 |
|
Singaporeans 40 years |
$240.00 |
| Self Sponsored | Course Fees Payable |
| Singaporeans / PRs above 21 years old |
$400.00 |
|
Singaporeans 40 years |
$240.00 |
TO BE ELIGIBLE FOR SUBSIDY:
Participants must attend at least 75% of the course and complete the exam with competent result.
- Participants must be either Singaporean or PR.
- There are no subsidies for foreigners (EP,S Pass, WP etc)
- There are no subsidies for employees (regardless of nationality) below 21 years old.
Course Reference Number: TGS-2026062774
Skill Code: HCE-CEX-6032-1.1
TSC Title: Service Quality Management-6
Course Validity: 101-04-2026 - 31-03-2028
This course equips learners with the critical skills to plan, conduct, and enhance internal audits specifically for ISO 29993 Service Requirements Management Systems. Participants will learn how to develop audit strategies that not only ensure compliance but also drive improvements in learning service environments. Through in-depth reviews of best practices, the course fosters the ability to create and enhance natural learning environments that align with ISO 29993 standards. Learners will also build professional communication skills, enabling them to lead dialogues that support the design of quality learning services across organizations.
With the global emphasis on quality assurance in learning services, this course is highly relevant to training centers, educational service providers, and corporate learning departments aiming to achieve or maintain ISO 29993 certification. Completing this training will strengthen career prospects by preparing learners for advanced roles in quality assurance and audit within the education and corporate training sectors. It is an excellent pathway for those looking to specialize in internal auditing, elevate their compliance expertise, or take on leadership roles in service quality management.